How to Handle Difficult Conversations

This engaging, practical workshop will give you the opportunity to:
1. Identify the key features of challenging conversations
2. Look at what helps and hinders tackling difficult interactions
Work on tools in assertive communication and managing
conflict
3. Apply your learning to individual situations

The

session will be led by Lucy Owens – an experienced facilitator and coach. Lucy works with organisations and individuals on leadership, career and team development. She thrives on helping people make the most of their working lives. For more information, go to www.bhayanilaw.co.uk/team/lucy-owens/

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15 Paternoster Row, S1 2BX
Sheffield
26 June , Monday 09:30

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